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Return

* FACE MASK

The mask will be final sale due to health issues.

The order for only mask will be shipped via mail with tracking#

Thank you for your understanding.


* DOMESTIC RETURN POLICY

Thank you for shopping with us.  We hope you are happy with your purchase.
We offer refunds within 15 days of order date of orders on all regularly priced items. (Average of 7 days of receipt)

All sales are FINAL after 15 days of order date except sale items. (Average of 7 days of receipt)

Such regularly priced items are eligible for returns with the original receipts and must be in their original condition (unworn, unwashed, unaltered).

If 15 days have passed since your order date unfortunately, we will not accept any refunds.

All sale & promotion discounted items are FINAL SALE and are not subject to any refund.

Return Process

Please submit your return request with your order number and your email address within 10 days of receiving your order.

https://blackcrane.net/a/returns 

Eligible returns must be postmarked within 7 days of receiving your RA# to qualify for refunds.

All eligible return shipping costs will be deducted from your merchandise refund.

We recommend to secure your return packages.
We are not liable for missing packages or damages incurred upon shipping.

We reserve the right to reject any returns that do not meet our return policy requirements stated above, and the item will be sent back to you at your expense.

Refused packages will be subject to a $20 restocking fee.

* INTERNATIONAL RETURN POLICY

All orders shipped internationally are FINAL SALE and are not subject to any refund.